When considering a nursing home for a loved one, it’s essential to know your rights and what nursing homes are legally bound to provide—or what they cannot do. From residents’ rights to federal regulations, knowing what a nursing home cannot do helps ensure your family member receives the care and respect they deserve. This article will explore critical areas where nursing homes are restricted, providing peace of mind when choosing the best care facility.
Resident Rights: A Legal Framework
Under federal law, particularly the Nursing Home Reform Act (1987), nursing home residents are guaranteed specific rights, which nursing homes must uphold. These include rights to privacy, dignity, and freedom from abuse and neglect. Nursing homes are not allowed to violate these rights, and mistreatment or failure to meet basic care standards is illegal.

Limiting Visits from Family Members or Friends
Nursing homes cannot limit or control residents’ access to family members, friends, or even their doctors. Federal law guarantees that residents can see their loved ones and healthcare professionals whenever they choose, except in rare circumstances, such as during a health outbreak.
There are, however, some guidelines when it comes to visitation:
- Visitation hours must be reasonable and not completely restricted.
- Nursing homes cannot refuse visits from a resident’s chosen doctor or healthcare provider.
- Homes are required to facilitate virtual visits when in-person visits are not possible.
FAQ #1: Can nursing homes restrict family visits?
Nursing homes can set reasonable visitation hours but cannot unreasonably restrict visits from family or loved ones, except during health-related emergencies.
Using Physical or Chemical Restraints
Nursing homes are prohibited from using physical or chemical restraints on residents unless necessary for medical treatment. Restraints often need to be understood and can cause significant harm if misused.
Restraints can only be used when prescribed by a doctor and only to ensure the resident’s or others’ safety. They cannot be used as a method of discipline or for staff convenience.
- Physical Restraints: Tying or strapping a resident to a bed or chair.
- Chemical Restraints: Administering sedatives or medications to make a resident more “compliant.”
Improper use of restraints can lead to physical injuries, psychological trauma, or even fatal consequences.
FAQ #2: Are nursing homes allowed to use restraints?
Nursing homes are not allowed to use physical or chemical restraints unless prescribed by a doctor for a specific medical reason.
Discrimination Against Residents
Nursing homes cannot discriminate based on age, gender, race, religion, sexual orientation, disability, or national origin. Regardless of these factors, every resident is entitled to receive the same standard of care. Discrimination is illegal and could result in legal consequences for the facility.
Discrimination can come in several forms:
- Denying entry based on race, religion, or other protected categories.
- Providing substandard care to specific groups of residents.
- Creating an unwelcoming environment for residents of different backgrounds.
FAQ #3: Can nursing homes discriminate against residents?
No discrimination based on age, race, religion, disability, sexual orientation, or any other protected category is strictly prohibited in nursing homes.
Retaliating Against Residents for Complaints
Residents in nursing homes have the right to voice their complaints or concerns without fear of retaliation from staff. Nursing homes are legally prohibited from retaliating in any way, including:
- Reducing the quality of care.
- Isolating the resident.
- Threatening eviction.
- Withholding necessary treatments.
If a resident or their family feels that their complaints have led to any form of punishment or retaliation, they should immediately report the facility to state or federal authorities.
FAQ #4: Can nursing homes punish residents for filing complaints?
Nursing homes cannot retaliate against residents who file complaints. If retaliation occurs, it violates federal law and should be reported.
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Evicting Residents Without Just Cause
A nursing home cannot simply evict a resident whenever it wishes. There are specific reasons under federal law that allow for a resident to be discharged or evicted:
- Nonpayment of fees.
- The nursing home is closing.
- The resident requires a higher level of care than the facility can provide.
- The resident poses a danger to the safety of others in the facility.
In eviction cases, the nursing home must give the resident and their family a 30-day written notice. The facility is also required to help find an appropriate alternative care facility.
FAQ #5: Can nursing homes evict residents?
Yes, but only for specific reasons such as nonpayment or when the facility cannot meet the resident’s needs. Nursing homes must give 30 days’ notice and assist in finding alternative care.
The Importance of Proper Documentation and Communication
Understanding what nursing homes cannot do is crucial, but it’s also essential to document everything carefully. Families should maintain clear communication records, especially regarding complaints or concerns about care. Regularly checking in with staff and participating in care plan meetings is a proactive way to ensure your loved one’s rights are respected.
Depriving Residents of Personal Property or Money
Another right is that nursing home residents can access their personal property and money. Nursing homes cannot control or withhold residents’ possessions for safety reasons (e.g., preventing residents from harming themselves or others).
If the nursing home is managing a resident’s funds, it is legally required to:
- Keep accurate records of all transactions.
- Not withhold funds without the resident’s consent.
- Provide access to financial statements upon request.
If a nursing home mishandles a resident’s funds, it may face severe penalties, including losing its license.
Failing to Provide a Care Plan
Nursing homes are legally required to create and maintain an up-to-date care plan for each resident. This care plan outlines the medical, emotional, and personal care the resident will receive at the facility. It must be tailored to the individual needs of the resident and be reviewed regularly.
- Care plans should involve the input of the resident, their family, and healthcare providers.
- Residents and their families must be notified of any changes in the care plan.
- Nursing homes can only implement care plan changes with the knowledge of residents and families.
If a care plan is not provided, the nursing home may be operating outside legal guidelines, leading to complaints or lawsuits.
Conclusion
Ensuring that nursing homes follow legal guidelines is crucial to providing residents with safe and respectful care. By understanding what nursing homes cannot do, families and residents can be better equipped to advocate for their rights. Whether it’s preventing unnecessary use of restraints or protecting against discrimination and retaliation, knowledge is the key to securing the highest standard of care.